1. Your order is received:

When you order your new sofa from us, we reserve the amount for your order on your account. The money is therefore not withdrawn immediately, and is only withdrawn about a week before your sofa is ready to be delivered to you.

2. Order confirmation:

Shortly after you have completed the purchase of your new sofa, you will receive an order confirmation in your inbox. Remember to check your spam filter if you have not received an order confirmation. It is always a good idea to look through the order confirmation to make sure everything is as it should be. Please contact us as soon as possible if you have any questions or changes to your order.

3. Delivery date:

When your new sofa is ready for delivery, our experienced external logistics partner will contact you regarding delivery.

5. Receiving your sofa

When your new sofa is delivered, your furniture will be delivered to your front door at street level (at the nearest curb). To make it as easy as possible for you, we recommend that you have extra help on site to carry your new furniture into your home when it is delivered.

6. Assembly and packaging

The sofa modules are packaged in plastic and cardboard. And in order to take good care of the environment, it is therefore important that the waste is sorted correctly.

7. Care and maintenance

Care and maintenance are important for your new sofa to have a long life.