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Ordering process

Ordering an armchair


Below you can read more about what happens when you have ordered your new armchair and how you can best receive and care for it. Care and maintenance are important if you want to enjoy the armchair for many years to come.

Read step by step what happens when you order your new armchair from MAKE nordic:

1. Your order is received:

When you order your new armchair from us, we reserve the amount for your order on your account. The money is therefore not withdrawn immediately, and is only withdrawn when your table is ready to be sent to you.

2. Order confirmation:

Shortly after you have completed the purchase of your new armchair, you will receive an order confirmation in your inbox. Remember to check your spam filter if you have not received an order confirmation. It's always a good idea to look this over to make sure everything is as it should be. Please contact us as soon as possible if you have any questions or changes to your order.

3. Delivery date:

When your new armchair is ready for delivery, we will contact you to agree a date for delivery. It will happen approx. one week before possible delivery.

4. reception

About 1/2 hour before delivery you will be contacted by our delivery company. When your new armchair is delivered on the agreed delivery date, the chair will be delivered to the nearest kerb. We therefore recommend that there are two people to receive the armchair so that you can carry it in yourself. If you have chosen our delivery service, the chair will be delivered to the nearest room of the home. It is important that the entrance/hallway is cleared so that it is possible to pass by. Also note that for safety reasons the driver must not take off his shoes during the delivery. It is therefore a good idea to prepare with a base for delicate floors.

5. assembly and packaging

As our armchairs are wrapped in cardboard, in order to take good care of the environment, it is therefore important that the waste is sorted correctly.

6. care and maintenance

Care and maintenance are important for your new armchair to have a long life.